Shipping & Refunds
Please note that shipping times may be delayed due to Covid-19, which is causing delays to all standard post.
We ship nationally within Australia and internationally. Our flat rates for postage $10 domestic, and $25 international.
Please be aware that Aasha Keep Kits is not responsible for any damage to the product during shipping, or to any delays in shipping.
In order to be eligible for a refund, your product must be returned within 30 calendar days of your purchase. The product must be in the same condition that you receive it and undamaged in any way.
After we receive your item, our team of professionals will inspect it and process your refund. The money will be refunded to the original payment method you’ve used during the purchase. For credit card payments it may take 5 to 10 business days for a refund to show up on your credit card statement.
If the product is damaged in any way, or you have initiated the return after 30 calendar days have passed, you will not be eligible for a refund.
If anything is unclear or you have more questions feel free to contact our customer support team.